The Library And Gallery Of Author And Artist Laura Wheeler

Firelight Heritage Farm Publishing is based in the United States.

Satisfaction Guarantee

We strive to provide high quality products at a reasonable price.

We promise that our products will be as represented as far as we are able to accurately describe or depict them.

RETURNS ARE NOT ACCEPTED unless pre-approved. If you return it and we cannot tell what it is until we open it, we WILL NOT ship it back to you except at your expense, and we will NOT reimburse for it!

NO REFUNDS on electronic goods. If our cart fails to deliver them, we will email them to the buyer on request.

Art and Print goods are GUARANTEED to be as represented for QUALITY and CONTENT, but Color, Contrast, and Intensity are NOT guaranteed to be exact in the images on our website (this is a practical and technical impossibility, even if our cameras were higher quality).

ORIGINAL WORKS are guaranteed to be THE WORK DEPICTED.

REPLICATED or VARIANT works are guaranteed to be accurate for OF A TYPE works, with NOT LESS than the quality and style depicted.

SAMPLE or other works with IMAGE NOT PRESENT are guaranteed to be of the Quality depicted or described, and guaranteed to meet the communicated requirements of the customer, as acknowledged by us.

REFUNDS are generally NOT GIVEN. We will work to achieve customer satisfaction by correction of works, compensation by alternate goods, or other means. "I changed my mind." is NOT a qualifying reason for a refund. At the prices we charge, you can sell your painting for more than we charged you, and buy something you like better somewhere else, so you aren't out anything.

REFUNDS ARE ONLY given for goods damaged NOT IN TRANSIT.

REFUNDS ARE NOT GIVEN FOR GOODS NOT RECEIVED, or goods damaged in transit. Our physical goods are shipped INSURED, and the customer may use the insurance to compensate for goods lost or damaged in transit.

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Conditions & Policies

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International Customers who experience difficulties with our cart may email us to order.

Information presented is true and accurate to the best of our knowledge. The instructions in the books we write deal with unpredictable endeavors, and there are no guarantees of success. Our products are as represented.

Electronic products are not refundable.

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